Terms of service

Welcome to Luego! By accessing or using our website, you agree to comply with and be bound by the following terms and conditions. Please read these Terms of Service carefully before using our website or purchasing our products.

1. Acceptance of Terms

By accessing and using this website, you accept and agree to be bound by these Terms of Service and our Privacy Policy. If you do not agree with any part of these terms, please do not use our website.

2. Eligibility

To use our website and make purchases, you must be at least 18 years old or the age of majority in your country of residence. By using this website, you represent that you meet this eligibility requirement.

3. Account Registration

To purchase products from our website, you may need to create an account. You are responsible for maintaining the confidentiality of your account details and for all activities that occur under your account. Please notify us immediately if you suspect any unauthorized access to your account.

4. Product Information

We strive to provide accurate product descriptions and pricing on our website. However, we do not warrant that the product descriptions, images, or other content are entirely accurate, complete, or error-free. In the event of an error, we reserve the right to correct it and to cancel or refuse any orders based on inaccurate information.

5. Pricing and Payment

  • All prices listed on the website are in India Rupee and are exclusive of applicable taxes and shipping charges, unless stated otherwise.
  • We reserve the right to change prices at any time without notice.
  • Payment must be made at the time of purchase via the payment methods offered on the website. All payments are securely processed.

6. Shipping and Delivery

We aim to deliver products within the estimated time frames provided, but delivery times may vary due to factors beyond our control. We are not responsible for delays caused by the shipping carrier or unforeseen circumstances.

7. Returns and Refunds

We offer a 3-day return with a full refund as outlined in the policy.

8. Intellectual Property

All content, including text, graphics, logos, images, and software on this website, is the property of Luego or its licensors and is protected by copyright, trademark, and other intellectual property laws. You may not reproduce, distribute, or otherwise use any content from our website without our written consent.

9. User Conduct

By using our website, you agree to:

  • Not use the website for any unlawful purposes.
  • Not interfere with or disrupt the website’s operations or security.
  • Not post or transmit any harmful, abusive, or offensive content.
  • Comply with all applicable laws and regulations while using our website.

10. Limitation of Liability

To the maximum extent permitted by law, [Your Store Name] and its employees, agents, and affiliates will not be liable for any indirect, incidental, or consequential damages arising from your use of the website or the purchase of our products.

11. Changes to the Terms of Service

We reserve the right to update or modify these Terms of Service at any time. Any changes will be effective immediately upon posting to the website. Your continued use of the website after such changes signifies your acceptance of the updated terms.

12. Governing Law

These Terms of Service are governed by and construed in accordance with the laws of India, without regard to its conflict of law principles. Any disputes arising from these terms or your use of the website will be subject to the exclusive jurisdiction of the courts in Luego.

13. Contact Us

If you have any questions about these Terms of Service, please contact us at info@luego.in or by whatsapp chat support.